Job: Application Specialist

Categories IT
Salary up to SGD 4000

Responsibilities:
Responsible for application and theoretical training for the representatives of the different distributors across the region
To provide end-user training on an adhoc basis, developments to strengthen the product knowledge (For example the training manuals) for distributors
To take charge of product-related complaints and other application issues; providing excellent assistance for troubleshooting
Maintaining regular communication and continuous contact with all the subsidiaries and distributors.
Responsible to receive or gather in time information regarding product specifications or modifications of existing products, upgrading or extending existing or new products, so as to strengthen product knowledge to translate this to distributors or customers.
To maintain technical knowledge by making suggestions to the management on which continuing education programs may useful. Work closely with local team, corporate team and representatives of distributors to expand business prospects
To work with customers within clinical pathology laboratories and blood banking facilities.

Requirements:
Preferably 5 years of relevant medical technology practice, minimally with a Diploma in Medical Technology or equivalent
Preferably able to travel between 20% – 40% per year, based on business needs

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