Job: Telesales Personnels

Categories Banking & Insurance
Salary up to SGD 3500

1. Responsible for acquiring, up-selling and cross-selling of Insurance Products.
2. Responsible for all customer issues relating to customer service and service recovery.

1. Perform outbound calls as a marketing tool to carry out a variety of sales and marketing activities, including cold calls, cross-selling and up-selling to existing and prospective customers.
2. Attend to telephone queries from customers.
3. Perform any after-call functions to complete the cycle of call.
4. Achieve pre-set Key Performance Indicators for the individual and assist in the achievement of the overall sales targets.
5. Provide feedback and suggestions on programmes handled to improve and/or enhance existing and future telemarketing programmes.
6. Create and/or maintain proper client, call and sales records and customer database.

1. Excellent telephone etiquette
2. Customer oriented, enthusiastic, good working attitude and patient
3. Highly motivated, result oriented
4. Have obtained a minimum of A Level or Diploma. Relevant insurance qualifications, like BCP, PGI, HI
5. Have experience in the insurance industry. Previous telesales experience will be advantageous

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