HRM002 – Recruit, Interview And ­­Select Employees

Introduction
One of the ways to ensure that a Company is successful and avoids people problems is for its recruiters to be effective in employee hiring. If one exercises careful selection of the right type of candidates at the hiring stage, one could save the Company a load of problems later.

Hence, in hiring, one must make sure that the right people are attracted in the first place. In most companies, the selection interview is still the main method used for recruitment and it is the most effective – done correctly.

Learning Objective
On completing this learning, the participant will use effective strategies and techniques to attract preferred employees with the relevant entry skills and desirable work attitude for his Company and keep out the undesirables – every time.

For Whom
Managers, Professionals, Executives and Supervisors who have to recruit, interview and select employees in staff and line positions.

Training Date/Time: Friday 18 March 2016; 9AM – 5PM

Closing Date: 11 March 2016

Venue: PrimeStaff Management Services Pte Ltd

Course Fee: $350 (plus GST), $320 (Subsequent participants from the same company)

You may claim up to 400% tax rebate or 60% cash back of the course fee under the PIC Scheme. For more information, please visit http://www.iras.gov.sg/irashome/PIcredit.aspx
 
Facilitator: Ms Yasmin Abdeen (Profile listed below)

Course Contents

  • ESTABLISH YOU REALLY HAVE A VACANCY 
   – If you have a vacancy, write the job title. Write the job description sheet. Write the entry requirements for the vacancy. Write down your “musts’ and “wants” for the position.

  • ESTABLISH OR RE-ESTABLISH YOUR RECRUITMENT PROCEDURE AND PROCESS
   – Who is/are to be the interviewers?
   – Plan the interview schedule
   – The interviewers prepare for the interview
   – What you want the interviewee to prepare before appearing for the interview?

  • HOW TO PROMOTE YOUR VANCANY SO AS TO ATTRACT RELIABLES (“BEES”) AND KEEP OUT UNRELIABLES (“FLIES”)

  • SCREENING THE JOB APPLICATIONS THROUGH YOUR “MUSTS”

  • USING YOUR OWN JOB APPLICATION FORM TO CONTROL INFORMATION GATHERING

  • INTERVIEW STRATEGIES – TO ENSURE YOU DO NOT MISS OUT THE PERFORMERS AND HIRE THE “ACTOR/ACTRESS”
   – Inform the interviewee what to prepare for the interview
   – Check his/her out for what he writes about himself
       a. Is he/she selfish? – What the Company can do for him/her and not what he/she can contribute to the Company. “I want to learn” versus “I shall contribute”.
       b. Validating what he/she states in the letter about himself/herself “; I have the passion for this and that”; “I am a fast learner”.
       c. Reasons for leaving the previous employer – “end of contract”; “for better prospects”; “approached by a head-hunter”.
   – Check him/her out on what he/she does not write about himself/herself.
   – How to sense if the candidate is merely “Window Shopping”; Looking for a temporary “parking lot”
   – How to get the interviewee to provide information and intentions
   – How to record notes of the interview

  • THE QUESTIONING TECHNIQUES AND SKILLS
   – Types of information getting questions
   – Probing questions
   – Open-ended questions
   – Follow on questions
   – Leading questions

  • OTHER EFFECTIVE INFORMATION GATHERING TECHNIQUES
   – Getting the interviewee to relate his experiences
   – Use of case situations

   • GATHERING INFORMATION ABOUT THE INTERVIEWEE’S VALUES 

   • DECIDING ON THE RIGHT CANDIDATE
    – Process the information gathered at the interview
    – Potential challenges posed by the interviewee, their possible adverse consequences on the Company, contingent plans to pre-empt (risk management)
    – Decision making

Method of Instruction
Besides inputs from the experienced facilitator, the programme will involve intensive use of application exercises, group discussions, role plays and self-assessment exercises, discussions on actual recruitment problems as well as relevant forms will be introduced.

Duration 
7 contact hours
 
PROFILE OF FACILITATOR

Yasmin Abdeen is the co-founder, Managing Director and Principal Consultant of Adder Corp; an education consultancy firm based in Singapore. Yasmin has close to 25 years of experience in the field of education and business; in every aspect from teaching to education management, from marketing to business development. She started her career as a secondary school teacher in the late 1980s. After leaving the Teaching Service, she worked as a Branch Administrator for a non-profit organization. Here, she managed all aspects of the operations of the network’s pre-schools, from finance to recruitment; from administration to curricula. Yasmin was also Assistant Director of a MNC Business Unit. She joined as Regional Manager in 2002 and in a short span of 6 months; she was promoted to Assistant Director, heading the Young Learners’ Group Business Unit.

Reporting directly to the President of the MNC, Yasmin managed the overall operations of the Global Business Unit, which has more than 100 franchisees in the Asia-Pacific region. Her portfolios included product development, franchise support, marketing communications and branding as well as the management of the P&L of the GBU. During her tenure, Yasmin turned the business unit around, making it profitable in just 6 months.

Yasmin is also a member of the advisory board for the City University of New York (CUNY)

ASEAN Office; Baruch College. Additionally, Yasmin serves as an academic advisor to many leading private institutions of higher learning. Yasmin has also been invited by UBS Optimus Foundation (UBSOF) to provide expert advice and insights on the educational landscape in Asia for UBSOF’s strategic plans and projects in the region.

Yasmin is an adjunct-faculty member at several institutions of higher learning locally and internationally; including the North-eastern University in Boston, USA and Northumbria University (NTB) in UK. She is also the academic programme leader for NTB’s Bachelor of Arts (Hons) Childhood Studies and Counseling & Guidance programme. Yasmin is the elected President of Aide et Action International Board of Governors. Her election made her the first female and Asian President in the organization’s 30 years history. She is also a regional thematic representative for Access & Quality Education, Education for Girls & Women and Early Childhood Care & Education at Aide et Action International Congress in Geneva, Switzerland. Described as engaging and entertaining, Yasmin has been interviewed on the Singapore’s Media Corp popular radio show, “Slice of Life” and was the guest speaker at National University of Singapore’s Suit Up 2014! Programme in February 2014.

Yasmin has been also been featured in leading local magazines like Women’s Weekly as an expert on education matters and was one of Singapore’s Ministry of Education’s spokesperson and one of the  “faces” for its “Teaching as a Career” advertisements in the early 1990s. Yasmin was also a member of the Singapore Broadcasting Corporation Programme Advisory Committee from 1989 to 1992. She was a nominee for the Spirit of Enterprise Awards 2011. The Spirit of Enterprise Award recognises entrepreneurs who have shown resilience and tenacity in building up their respective businesses. Yasmin has also represented Singapore in several international youth exchange programmes.

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