HRM005 – ATTRACT, ENGAGE AND RETAIN RELIABLE EMPLOYEES – for PRODUCTIVITY AND PROFITABILITY

Introduction

Everyday screaming headlines in the daily news-media resonate problems and frustrations about hiring staff; high employee turnover; high labour costs; low productivity; employee disengagement (where they choose not to resign); and suchlike. Most of us call these “problems” and get down to SOLVING these “problems” and engage in Counterproductive and Unproductive “work” and neglecting the Productive work we are paid to do and achieve.

By the way, these are not problems. They are symptoms. Attending to symptoms will not solve problems – it creates more problems. WHAT IS THE PROBLEM? WHAT/ WHO IS THE CAUSE OF THE PROBLEM? Attend to the cause to solve the problem and the symptoms on which you had wasted so much of your previous (and limited) time will disappear.

By the way too, PROBLEMS DO NOT HAPPEN; THEY ARE CAUSED. Think about this: MOST PROBLEMS ARE DEBILITATING AND, IF FINALLY “SOLVED”- only to recur – WOULD HAVE COST YOU PRECIOUS TIME AND MONEY AND MENTAL AND PHYSICAL EXHAUSTION. WHY DIDN’T YOU PREVENT THEM FROM BREAKING OUT IN THE FIRST PLACE?

THINK OVER THIS
1. THERE IS ONLY ONE PROBLEM – PEOPLE (at the workplace they are your LEADERS and STAFF)! Agree??
2. PREVENT THE PROBLEMS TO ENGAGE IN PRODUCTIVE WORK AND AVOID COUNTER-PRODUCTIVE AND UNPRODUCTIVE “WORK”.

Invest in this four-hour dynamic seminar. You will wish you had done so sooner.

Learning Objective
Learn HOW to attract, engage and retain reliable employees (leaders and workers) to support the achievement of your Company’s preferred business objectives and attain business growth-with-profit.

For Whom
Specifically for SMEs – the Chief Executive of the Company and/or Senior Managers

Training Date/Time: Closing Date:
Thursday 24 March 2016; 9AM – 5PM 18 March 2016
Friday 24 June 2016; 9AM – 5PM 17 June 2016

Venue: PrimeStaff Management Services Pte Ltd

Duration
7 contact hours (9am to 5pm)

Course Fee
$400 plus GST per Participant; additional Participants from the same Company pays only $320 plus GST each.

You may claim up to 400% tax rebate or 60% cash back of the course fee under the PIC Scheme. For more information, please visit http://www.iras.gov.sg/irashome/PIcredit.aspx

Method of Learning
A highly interactive workshop style to allow for sharing, exchange of views and needed Solutions with emphasis on HOW to apply to get RE$ULT$.

Course Contents
– How is your Company attractive to reliable job seekers? (Don’t seek after them; lead them to desire to work with your Company)
– How to screen off the undesirables and avoid wasting your time interviewing them
– How to make the right choice (You want to prevent replacement; just think of the costs in terms of time, money, knowledge and employee morale and
contribution)
– How to engage the employee so he does not think of another option and to sustain this engagement
– How to retain this reliable employee
– How to optimise the use of his talent for the greater benefit of the Company
– The necessary HR Capabilities and how to operate them in the Company

Facilitator
Mr George Gaspar, PBM (Profile listed below)

Duration
7 contact hours

Programme Facilitator/ Course Leader
GEORGE GASPAR PBM
Certified Management Consultant (Fellow)

Qualification
George is Fellow (Institute of Management Consultants) through IMC’s membership of the international Council of Management Consulting Institutes; such Certified Management Consultants have reciprocal recognition in USA, UK and other participating countries worldwide.

He holds academic and professional qualifications in Economics, Education and Management. He received his education, training and practice in Singapore, Malaysia, China, Japan, the United Kingdom and the United States of America. Throughout, his education was made possible either by bursary awards or scholarships including a British Commonwealth Scholarship to study in UK.

Experience
Previously George was at the Ministry of Education as Education Officer, Research Officer and Lecturer. He worked with the Technical Education Department of the Ministry which pioneered technical, vocational and industrial training for Singapore. Under a UNESCO programme, he was sent to Japan and Thailand to introduce programmed learning.

He worked with the private sector at ESSO and then Hewlett-Packard. For these Companies he emphasized the culture of attract, engage and retain reliable employees in preference to hire and fire.

He joined the HR Consultancy of Personnel & Organization Development (Pte) Ltd. (POD) in 1977. He worked his way from HR Consultant to being Adviser, Consultant, Mentor and Coach to countless Chief Executives and Senior Managers and Entrepreneurs of local and international companies in the area of Human Resource Management.

Consultancy and training work took him all over the world. So he brings to his consulting, seminars and training invaluable local and international experience contemporary with the times. With George’s extensive experience in Employee-Employer Relations, he helped clients resolve employee relations cases in Company, Ministry of Manpower (MOM) and Industrial Arbitration Court levels involving the Unions of the National Trades Union Congress (NTUC). His experience in employee relations covers not only training but also consulting and conciliation and arbitration.

In consultancy work, George got involved, several times over, in the following projects.

– Compensation and Benefits, Survey and Development of structure – for local and expatriate staff

– Climate Surveys / Organizational Health Surveys/ Employee Behavior Research

– Organization Development / Change Management

– Development of Corporate Mission, Corporate Vision, Corporate Objectives and Core Values

– Company reorganization and re-engineering

– Job Competency Framework

– Industrial Relations including CA negotiations, Conciliation and Arbitration

– Performance Management including installing the Performance System

– Development and use of Psychometric Tests

– Restructuring of local enterprises

– Business Excellence Niche Standard (People)

– Total Employee-Management System

– Talent Management

– Employee Training & Development

George holds membership in the American Management Association; British Institute of Management; American Society for Training and Development; Institute of Training and Development (UK); Society for Human Resource Management (USA); HRM Consultants Forum (USA), Singapore Human Resource Institute.

In 1982, George was awarded the PBM – Public Service Medal for community service, by the President of Singapore. He also held positions in Government feedback groups and social and community groups.

Clients
Among his long list of Clients are Multi-national Corporations, Small & Medium-sized Enterprises and Government Ministries and Statutory Boards and Agencies.
The business domains include – Banking and Finance; Insurance; Manufacturing, Supply Chain, Trading; Logistics; Retail, Sales & Marketing; Engineering; Information Technology; Mining; Services; Associations; Marine and Oilfield; Aerospace; Airlines; Education; Research; etc.

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