Employee Relations Practices Managers / Supervisors Should Not Infringe

When your Company runs a foul of the local labour laws, the cause of the problem is very seldom with your Human Resource Department. More often than not, the problems stem from your Managers, Supervisors, Professionals or Executives who have subordinates reporting to them. The problems could have been prevented (and a lot of time, money and effort saved; and morale, motivation and productivity left intact) if only your line people had known and understood the labour laws relating to

a) Employees’ rights and obligations; and
b) Management rights and obligations

The purpose of this programme is to give your managers, supervisors and others who have subordinates reporting to them, but who are not HR staff, this experience and wisdom. Employee relations is the direct responsibility of the employee’s immediate supervisor.


Learning Objective

On completing this learning, participants will manage employee relations at their workplace with confidence and correctly, every time – prevent people problems.


Course Contents

 • The Employment Act And Related Labour Legislations
   – the basis for its origin and implementation
   – the consequences of non-compliance or infringement

 • The Terms And Conditions Of A Contract Of Service Between The Employee And Employer

 • The Manager/Supervisor Represents The Company To His Employee
   – the Manager’s rights and obligations to the Employee
   – the Employee’s rights and obligations to his Manager

 • A Review Of The Relevant Parts Of The Labour Laws Which The Manager/Supervisor Should Know And Abide By
   – Employment and termination
   – Dismissal with notice vs Dismissal without notice
   – Employee disciplinary procedures and rules
   – Working hours and time off
   – Paid leave – annual, sick, holidays and others
   – Getting employees to work long hours, overtime, on a rest day and on a public holiday
   – Retrenchment and retirement
   – Employee transfer
   – Obligations and rights of unions – members, union committee members
   – Gripes and grievances

 • The Ministry Of Manpower – Their Role And Authority In Employee-Employer Relations

 • The Matter Of The Trade Union And Employee Unionisation


For Whom

Managers, Supervisors, Executives and Professionals – who are not HR staff.


Method of Learning

Interactive learning, from cases handled by the Course Leader and landmark cases.


Date and Duration

Wednesday, 7 December 2016

Course Time: 9am to 5pm

Course Fee

$340(inclusive of GST), includes Refreshments for 2 Coffee Breaks and Materials

You may claim up to 400% tax rebate or 40% cash back of the course fee under the PIC scheme. For information, please visit http://www.iras.gov.sg/irashome/PIcredit.aspx


Closing Date for Registration

Closing Date for Registration: 12 noon, Friday, 2 December 2016.

Venue: PrimeStaff Management Services Pte. Ltd., 4 Battery Road #21-00, Bank of China Building, Singapore 049908. Next to Raffles Place MRT Station about 3 minutes’ walk.
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Give us a call at+65 6222 3310 or email us at hrc@primestaff.com.sg


Course Facilitator

George Gaspar PBM

Certified Management Consultant (Fellow)

George Gaspar is an authoritative human resources expert and trainer with over 35 years of knowledge and insights through impressive professional career and consultancy engagements.

George began his involvement in human resources development and management at the early stage of his career when he was attached with the Singapore Ministry of Education as Education Officer, Research Officer and Lecturer. He worked with the Technical Education Department of the Ministry which pioneered technical, vocational and industrial training for Singapore. Under a UNESCO programme, he was sent to Japan and Thailand to introduce programmed learning.

George moved to private sector where he excelled in the positions as HRD Advisor and Regional Personnel Manager for Esso and Hewlett Packard respectively. In the two placements, he emphasized on the culture to attract, engage and retain reliable employees in preference to hire and fire where his structured Human Resource Management helped to bring stability and growth to the companies.

He joined the HR Consultancy of Personnel & Organization Development (Pte) Ltd. (POD) in 1977. He worked his way from HR Consultant to being Adviser, Consultant, Mentor and Coach to countless Chief Executives and Senior Managers and Entrepreneurs of local and international companies in the area of Human Resource Management.

Currently George heads the HR Consulting Division of PrimeStaff Management Services Pte Ltd, delivering Human Resources Management, Human Resources Development and Human Resources Outsourcing services.

Consultancy and training work took him all over the world. So he brings to his consulting, seminars and training invaluable local and international experience contemporary with the times.

With George’s extensive experience in Employee-Employer Relations, he helped clients resolve employee relations cases in Company, Ministry of Manpower (MOM) and Industrial Arbitration Court levels involving the Unions of the National Trades Union Congress (NTUC). His experience in employee relations covers not only training but also consulting and conciliation and arbitration.

In consultancy work, George got involved, several times over, in the following projects:

  • Compensation and Benefits, Survey and Development of structure – for local and expatriate staff
  • Climate Surveys / Organizational Health Surveys
  • Organization Development / Change Management
  • Development of Corporate Mission, Corporate Vision, Corporate Objectives and Core Values
  • Company reorganization and re-engineering
  • Career Transition and Outplacement
  • Executive Coaching
  • Job Competency Framework
  • Industrial Relations including CA negotiations, Conciliation and Arbitration
  • Performance Management including installing the Performance System
  • Development and use of Psychometric Tests
  • Restructuring of local enterprises
  • Business Excellence Niche Standard (People)
  • Total Employee-Management System
  • Talent Management
  • Employee Training & Development

Among his long list of Clients are Multi-national Corporations, Small & Medium-sized Enterprises and Government Ministries and Statutory Boards and Agencies.

The business domains include – Banking and Finance; Insurance; Manufacturing, Supply Chain, Trading; Logistics; Travel; Hotels; F&B Outlets; Retail, Sales & Marketing; Bio-Medical & Health Sciences; Engineering; Information Technology; Mining; Professional Services; Associations; Marine and Oilfield; Aerospace; Airlines; Education; Research; etc.

George is Fellow (Institute of Management Consultants) through IMC’s membership of the international Council of Management Consulting Institutes; such Certified Management Consultants have reciprocal recognition in USA, UK and other participating countries worldwide.

He also holds membership in the American Management Association; British Institute of Management; American Society for Training and Development; Institute of Training and Development (UK); Society for Human Resource Management (USA); HRM Consultants Forum (USA), Singapore Human Resource Institute. He was in the Association of Small and Medium-sized Enterprises (ASME) of Singapore for 5 years and held the positions of Hon. Secretary and President.

He holds academic and professional qualifications in Economics, Education and Management. He received his education, training and practice in Singapore, Malaysia, China, Japan, the United Kingdom and the United States of America.

George was awarded the PBM – Public Service Medal (1982) for community service by the President of Singapore. He also held positions in Government feedback groups and social community groups.

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