Practice Effective Supervison At Work

Practice Effective Supervison At Work (MAS010)

Introduction

Normally, the employees of a Company or Organisation consist of “Management” and “Workman”. Management is generally divided into

a) Senior and Middle Managers; and
b) Front-line Managers and Supervisors

Front-line Managers and Supervisors have the Workman, directly reporting to them whilst they in turn report directly to Senior and Middle Managers. This 1-day course is for the Front-line Managers and Supervisors.

 
Learning Objective

On completing this learning, the participant will guide human and physical resources into dynamic organisational units which attain their objectives to the satisfaction of those served and with a high degree of morale and sense of achievement on the part of those rendering the service.

 
Course Contents

    • Aligning The Role Of Supervision To The Achievement Of The Department’s Goals And Plans
    • The Role, Functions And Responsibilities Of The Front-line Manager / Supervisor
    • The Needs and Wants Of Subordinates Which Govern Their Work Behaviour and how to manage them.
    • How to set your Supervisees To Achieve Results According To Performance Standards And Deadlines
    • How to Coach For Better Behaviour And Work Performance
    • How To Discipline When Necessary
    • How to Provide feedback and Appraise Performance
 
Training Date/Time: Friday, 24 April 2015; 9am to 5pm.
Closing Date for Registration: Monday, 20 April 2015 12 noon
Venue: PrimeStaff Management Services Pte. Ltd. 4, Battery Road #21-00, Bank of China Building, Singapore 049908. next to Raffles Place MRT station about 3 minutes’ walk.
Duration: 7 contact hours
For Whom: Front-line Managers, Executives, Supervisors and Professionals who have rank and file staff and workers reporting to them.
Method of Instruction:
Course Fee: $400 (plus GST) per Participant; Course Materials, Lunch and Refreshments (2 Tea Breaks) will be provided. Please make cheque payable to PrimeStaff Management Services Pte. Ltd
Course Leader: GEORGE GASPAR – Certified Management Consultant (Fellow)

He holds academic and professional qualifications in Economics, Education and Management. He received his education, training and practice in Singapore, Malaysia, China, Japan, the United Kingdom and the United States of America. Throughout, his education was made possible either bursary awards or scholarships including a British Commonwealth Scholarship to study in UK. George worked at Esso, Hewlett Packard and the HR Consultancy of Personnel & Organization Development (Pte) Ltd. Consultancy and training work took him all over the world. So he brings to his consulting, seminars and training invaluable local and international experience contemporary with the times. With George’s extensive experience in Employee-Employer Relations, he helped clients resolve employee relations cases in Company, Ministry of Manpower (MOM) and Industrial Arbitration Court levels involving the Unions of the National Trades Union Congress (NTUC). His experience in employee relations covers not only training but also consulting and conciliation and arbitration. George has more than 35 years’ hands on experience in the full range of HR functions embodying attracting, engaging and retaining employees. In employee training and development, he continues to do the following for clients in the private and public sectors and Statutory Boards.

    • Training all levels of employees from Workers to CEO
    • Train and certify trainers for companies and organizations
    • Develop training materials and training programmes
    • Develop training management system
    • Develop total training plan
    • Conduct research work in Human Resource Development

Among his long list of Clients are Multi-national Corporations, Small & Medium-sized Enterprises and Government Ministries and Statutory Boards and Agencies. The business domains include – Banking and Finance; Insurance; Manufacturing, Supply Chain, Trading; Logistics; Retail, Sales & Marketing; Engineering; Information Technology; Mining; Services; Associations; Marine and Oilfield; Aerospace; Airlines; Education; Research; etc.

You may apply for claims of up to 60% of the course fee in cash payout under the PIC scheme. For information, please visit http://www.iras.gov.sg/irashome/PIcredit.aspx
Register online now! For more information, please contact 97225609 or email to hrc@primestaff.com.sg.
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